PAH Relay’s Philosophy

I started a VRS company to provide my parents and the Deaf Community a service that gets back to the basics of interpreting.  I want providers to stop focusing so much on technology or the “hard” side of things and focus on the “soft” side – the consumers we serve.

PAH Relay is first and foremost a service-focused business.  We promise you the very best VRS experience by providing interpreters who have a heart to serve and to maintain relationships within the community we serve.

Brian Collins, CEO

My philosophy is pretty simple, to offer a VRS company that makes a difference in the lives of the people we serve.  At PAH Relay our consumers come first and we promise to always provide best interpreting service in the VRS industry.  

Our interpreters are partners, not employees.  They live in the communities we serve and everyone at PAH Relay enjoys creating relationships with our consumers.

PAH Relay is a different kind of VRS company – we are one that cares about you.

Dave Jeffers, CFO

PAH Relay is the result of listening to thousands of Deaf people and hundreds of Interpreters. The input from both groups was that VRS was not being delivered in a way that was Serving either group very well. The focus has been on technology, not Customer Service.

Our interpreters are very committed to Serving as well. We are proud to provide a meaningful difference for our VRS consumers. We look forward to Serving you soon!

Bert Pickell, Sr. Vice President, Community Relations